Highlights
- Under the 'Delhi Doorstep Delivery Services Scheme' residents of Delhi will receive following benefits:-
- Beneficiaries can avail government services at their doorstep.
- Under the scheme people will be able to avail the benefits of more than 100 government services.
Customer Care
- Delhi Doorstep Delivery Services Scheme Toll Free No.:- 1076
- Delhi E-district Helpdesk Email:- edistrict-grievance@supportgov.in
Overview of Scheme
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Name of Scheme | Delhi Doorstep Delivery Services Scheme. |
Launched Year | 2018. |
Benefits | Received government department service at doorstep. |
Beneficiary | Residents of Delhi. |
Nodal Department | Government of National Capital Territory of Delhi. |
Mode of Apply | Applicants can apply either online or through the dedicated toll-free number of Delhi Doorstep Delivery Services Scheme. |
Introduction
- Delhi Doorstep Delivery Services Scheme was started by Delhi Government in year 2018.
- The main objective of this scheme is to provide government services directly to the residents of Delhi at their doorstep.
- The government aims to reduce crowds at government departments by implementing this scheme.
- Previously, people had to stand in long lines at department offices to receive government services.
- With the implementation of the Delhi Doorstep Delivery Services Scheme, more than 100 government services are now accessible to Delhi residents at their doorstep.
- This scheme helps people by saving their time and making it easier for them to get government services.
- To avail the benefits under the scheme, you can apply through Delhi Doorstep Delivery of Public Services online portal.
- Alternatively, you can also contact the departments through the toll-free number 1076.
- Mobile Assistants complete the application process for the Delhi Doorstep Delivery Services Scheme on behalf of the applicants.
- A nominal fee of Rouse. 50/- is required to avail of these services at your doorstep.
Benefits of the Scheme
- Residents of Delhi will receive following benefits under the 'Delhi Doorstep Delivery Services Scheme':-
- Beneficiaries can avail government services at their doorstep.
- Under the scheme people will be able to avail the benefits of more than 100 government services.
Eligibility Criteria
- All residents of Delhi are eligible to avail the benefits of 'Delhi Doorstep Delivery Services Scheme'.
Documents required
- Beneficiaries can avail 40 services at their doorstep. To avail these services, applicants need to prepare a list of their documents according to the service selected by them.
- Here are some examples:-
- Aadhar card.
- Permanent residence certificate.
- Passport size photo.
- Bank documents.
- Income certificate.
- Birth certificate.
- Driving license.
- Passport.
- Educational certificate.
- And other documents as per the selected service.
How to Apply
- Beneficiaries can avail the benefits of 'Delhi Doorstep Delivery Services Scheme' in following ways:-
- Online through 'Delhi Doorstep Delivery of Public Services Website'.
- Through department's toll free number.
Through Online Mode
- Under this scheme, beneficiaries will receive over 100 government services at their doorstep.
- To avail benefits under the scheme, applicants can apply online through the 'Delhi Doorstep Delivery of Public Services Website.'
- On the homepage of the website, you will see a list of all departments.
- Select the department whose service you want to receive at your doorstep.
- After selecting the department, you have to choose the service you want to receive.
- Click on the "Apply" button and proceed.
- After that, you will see all the information related to that service, including eligibility, fees, required documents, etc.
- Click on "Apply" and enter your mobile number.
- Then, fill in all the required details and upload all the documents.
- After completing the process, a service request will be created.
- Once the service request is raised, the service will be made available at your doorstep within the specified time period.
Through Toll Free Number
- Applicant can apply for the scheme through dedicated toll free number.
- Dial the provided number 1076.
- Inform the call center executive about the required service.
- Your information will be kept confidential.
- An appointment for your chosen date will be scheduled.
- Appointment details will be sent to your mobile number.
- Confirmation SMS will be received one day before to the appointment.
- You can cancel or reschedule the appointment.
- You will receive an OTP on your number before the mobile assistant arrives.
- Share the received OTP with the assistant.
- The mobile assistant will fill out the online application form for the chosen service.
- Submit all the required documents to the mobile assistant.
- You will receive an confirmation SMS after submitting the application.
- The department will issue the service certificate after verification.
- You will receive certificate information via SMS.
- The certificate will be sent to your home by mail.
- In areas without postal service, the mobile assistant will deliver the certificate to your doorstep.
Important Link
Contact Details
- Delhi Doorstep Delivery Services Scheme Toll Free No.:- 1076
- Delhi E-district Helpdesk Email:- edistrict-grievance@supportgov.in
- Office Address:- Government of National Capital Territory of Delhi,
Third Level, Delhi Secretariat,
I.P. estate,
New Delhi-110002 (India)
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