Cerificate Related.

Dear sir/medam, My application number is : 202418000505479 I have file application of vhali dikri yojana and my application is granted successfully and received message to collect certificate by mamlatdar, vadodara city (west), I have visited 2 times but his tell me your certificate received directly your home via post office, But till time not received my certificate. So, Please help me for given my vhali dikri certificate.